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Still have questions? FAQs

Once you receive your at-home lab test, please follow the instructions provided to register your test. Once sample(s) are sent to one of our CLIA certified labs, it will take approximately 3 weeks for your results to be returned, during which time you will receive information on how to schedule your one-one-one health coaching call.

You can contact us at support@equi.life for general questions.

If you have a more specific question about your sample collection you may reach out to the lab directly to better guide you - each instruction sheet has the contact information available to get your questions answered promptly!

We highly recommend reading through all instructions thoroughly before planning the day of your collection to make sure you are prepared and don't have additional questions.

Make sure you hydrate with plenty of water (2-4 eight-ounce cups) a few hours prior to collection