Return & Refund Policy

Thank you for your purchase and loyalty. We appreciate your support and are committed to your full satisfaction!

Return & Refund Policy on Nutritional Supplements

If for any reason you are not satisfied with your product you may return it within 60-days for a full, no hassles, 100% money-back guarantee (less shipping). We call this our “Empty Bottle Guarantee”.

To make a return, please email Customer Support, support@equi.life with your returns request. Customer Support will respond within 24 hours providing you your Returns Authorization and Instructions. Upon receipt of your box into our returns facility, we will process your return within 48 hours.

Return of Therasage Products

Therasage products purchased through EquiLife may be returned within 30 days of delivery date for a full refund, less shipping.

To make a return, please email Customer Support, support@equi.life with your returns request.

Customer Support will respond within 24 hours providing you your Returns Authorization Label and Instructions. Upon receipt of your box into our returns facility, we will process your return within 48 hours. Returns are at the customer expense.

Please note: Therasage returns may be shipped to a different facility than EquiLife returns, per the information that will be forwarded to you. Should the return be sent to the wrong address, it will be necessary for us to deduct the re-shipping charge to the correct warehouse from your credit. Thus, please be sure to use the correct shipping address that will be on the shipping instructions provided.

To receive your refund, please follow the instructions below:

  • Ship in Original Box
  • Product must be received in "like new" condition
  • Include all original packaging, manuals, and accessories

Empty Bottle Guarantee 

Since we know you’re going to absolutely love and see & feel the difference by using the EquiLife supplement line we're happy to offer you our “Empty Bottle Guarantee!”

This means if you don’t see or feel the results you were looking for, or just don’t believe this was the absolute best product in its class that you’ve ever used, simply ship back the empty bottles, within 60 days of your purchase, for 100% of your product purchase price (not including S&H).

Return & Refund Policy on Consultations or Coaching Services

Since consultations and coaching involves a practitioners time which has already been completed or reserved in their schedule there are no refunds available.

Thank you again for being a part of our health, wellness, and fitness community and we’re happy to be a part of your journey!

– Stephen Cabral & The EquiLife Team
support@equi.life