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Still have questions? FAQs

Once you receive your at-home lab test, please follow the instructions provided to register your test. Once sample(s) are sent to one of our CLIA certified labs, it will take approximately 3 weeks for your results to be returned, during which time you will receive information on how to schedule your one-one-one health coaching call.

You can contact us at support@equi.life for general questions.

If you have a more specific question about your sample collection you may reach out to the lab directly to better guide you - each instruction sheet has the contact information available to get your questions answered promptly!

Please visit our Lab Instructions page to view instructions for all lab kits: https://equi.life/pages/lab-kit-faq

We recommend collecting your sample on a normal stress day upon waking.

Do not eat, drink (except water), or brush teeth at least 2 hours prior to collections.